This website is owned and operated by Wine People Pty Ltd (ABN: 41 105 657 154) trading as Virgin Wines (Virgin Wines, we, us, our), whose business office is Level 6, Suite 6.01, 1 Oxford Street, Darlinghurst NSW 2010 Australia, and is a member of the UK based Direct Wines Ltd. This website is not owned or operated Velocity Frequent Flyer Pty. Ltd. or Velocity Rewards Pty Ltd.
These Terms of Use (Terms) apply if you want to use the Virgin Wines Redemption store, www.redemption.virginwines.com.au Opens a new window (website). These Terms should be read alongside and are in addition to our Terms and Conditions and our Privacy Policy.
Please read these Terms carefully before using the website. By using the website (by whatever means or device) you agree that you have read, understood and accept these Terms. If you do not agree to be bound by these Terms, you may not use or access the website.
We may change the content of the website from time to time, including the Terms. By using the website (by whatever means or device) you agree that you have read, understood and accept these Terms (as amended from time to time). If you do not agree to be bound by these Terms, you may not use or access the website.
1. Use of the Website
To comply with licensing and other legislation, the website is intended to only be available to those aged 18 years and over. By using the website, you agree that you are aged 18 or over. If you are not, you must not use the website. We will ask you to enter your date of birth before making any purchases.
You agree to use the website only for lawful purposes and in ways which do not infringe the rights of anyone else or restrict or inhibit anyone else's use and enjoyment of the website.
Access to the website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the website without notice.
You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your Internet connection are aware of these Terms and that they comply with them.
2. Your Account on the Website
To use your Velocity Frequent Flyer Points on the website, you must be a Velocity Frequent Flyer Member and have an online account on Virgin Wines Redemption store. You can only redeem (not earn) Velocity Points on the Virgin Wines Redemption store.
You will ensure the information you provide when opening an account or purchasing products on Virgin Wines Redemption store as a guest is true, accurate, current and complete in all respects.
3. User Comments and Content on the Website
Where the functionality of the website permits, you may post reviews, ratings, messages, comments and other content which may be disclosed, submitted or offered to us on or through the website or otherwise (Submissions).
This right is extended on condition that the Submissions are not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of Intellectual Property rights, or otherwise injurious to third parties, or objectionable. Specifically, Submissions should not include software viruses, malware, political campaigning, commercial solicitation, chain letters or mass mailings. You are solely responsible for your Submissions. We reserve the right, but not the obligation, to remove or edit any Submissions.
If you disclose, submit or offer any Submissions, unless indicated otherwise, you:
These Terms also govern any Submissions you make on any of our related third-party websites or social networking sites such as our Facebook page, Twitter and YouTube. All comments, images, videos and any other type of material posted on any third-party social networking site do not necessarily reflect the opinions or ideas of us or our employees and we are not responsible for any such content. In any event, all material posted on any third-party social networking site must comply with these Terms and the third-party social networking sites' terms of use, as applicable.
4. Intellectual Property Rights
In these Terms, Intellectual Property Rights means all present and future industrial and intellectual property rights, and includes copyright, trade mark, design, patent, semiconductor and circuit layout rights, geographical indications, rights in trade secrets and confidential information, whether registered or not, and any rights to registration of such rights, anywhere in the world from time to time.
All Intellectual Property Rights in relation to the website including published content on the website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, are owned by us or by third parties. Nothing in these Terms shall be construed as an assignment to you of any such Intellectual Property rights. Your use of this website must not in any way infringe the Intellectual Property Rights of any person.
Any use (including copying, reproduction, duplication, transmission, or display of the content of the website, without our express written permission) for purposes other than the viewing of information, using the website as a shopping resource or for ordering purposes, is strictly prohibited.
5. Privacy and data protection
We collect and process information about you in accordance with our Privacy Policy.
6. Limitation of Liability
We have taken all reasonable care in the preparation of the content of the website. However, to the extent permitted by applicable law, we do not make any representations, warranties or terms of any kind in respect of the website or their contents (including, without limitation, its accuracy or any views or comments made).
Access to and use of the website and content on the website is entirely at your own risk. The website is provided ‘as is’ and ‘as available’. We accept no liability for viruses or other device contaminants. You are recommended to take all appropriate safeguards (such as installing appropriate anti-virus software) and firewalls before downloading content from the website.
Information transmitted via the website will pass over public telecommunication networks. We make no representation or warranty that the operation of the website will be uninterrupted or error free and we will not be liable to you if for any reason the website is unavailable at any time or for any period or if there are any errors. The website may include links to websites and/or services owned and/or operated by third parties. These are provided for your convenience only. We are not responsible for and do not give any warranties or make any representations regarding any such websites and/or services, their content or your use of them.
You warrant and represent that you have not relied on any term, undertaking, inducement or representation made by, or on behalf of, Virgin Wines which has not been expressly stated in these Terms.
Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability for loss or damage caused by negligence, breach of contract or breach of implied terms, or incidental or consequential damages. Nothing in these Terms excludes or limits Virgin Wines’s liability that may not be lawfully excluded or limited by applicable law. Accordingly, only the limitations that are lawful in your jurisdiction apply to you and Virgin Wines’s liability is limited to the maximum extent permitted by law.
Virgin Wines excludes, to the maximum extent permitted by law, all (direct and indirect) or consequential loss that may arise as a result of your use of, or inability to use, the website; or your use of or reliance on any content displayed on the website, however arising under any theory of liability, including negligence.
7. Indemnity
You must indemnify Virgin Wines and hold it harmless against any claims, complaints or liabilities of any nature arising out of or in connection with your breach of these Terms or any negligence, reckless or wilful act or omission by you or any person you are responsible for with respect to any non-compliance with laws and regulation or the violation of the rights of any third party.
8. Termination
We reserve the right to suspend your use of the website at any time for operational, regulatory, legal or other reasons. We may terminate your use of the website and account with us with immediate effect if you breach any of these Terms.
9. Contact us
If you have any questions regarding use of the website or any general enquiries, please let us know by:
Email: customerservice@redemption.virginwines.com.au
Post: Virgin Wines Redemption store Customer Service, PO Box 665, Strawberry Hills NSW 2012
Phone: 1300 241 080
10. General
Amendmends
We may change the content of the website from time to time, including the Terms. When we make changes to the Terms, we will post details of the changes on our website. Your continued use of our website will confirm your acceptance of the updated Terms.
Accessibility
Although our website is accessible worldwide, the ability to purchase our product is intended only for residents of Australia (excluding the Northern Territory and dry zones). Nothing on this website should be interpreted as a promotion or solicitation for any product or service of any nature that is not authorized by the laws and regulations of the country where you are located.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia and the parties submit to the non-exclusive jurisdiction of the Courts of New South Wales, Australia.
Severability
If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, that part is taken to be deleted from the Terms and will not affect enforceability of the remaining provisions.
No Waiver
The failure or neglect by Virgin Wines to enforce any of its rights under these Terms will not be deemed to be a waiver of those rights.
Assignment
We may freely transfer or assign any portion of our rights or delegate our obligations under these Terms. You are not entitled to transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under these Terms without our prior written consent.
---------------------Last Updated: 5 March 2024
